Signs of a world-class sales org: Reps multi-thread the sh*t out of their deals

What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Signs of a world-class sales org: Reps multi-thread the sh*t out of their deals

Want some stats that'll blow your mind + double your win rate (literally)?

Have your Ops team pull win rates based on:


✅ Avg # of attendees to 1st, 2nd, and 3rd sales calls

Gong data is pretty conclusive on this one. Closed/won deals have twice as many participants in 1st and 2nd calls as closed/won deals. You'll probably find a similar pattern.

Action: Get more proactive in adding participants to 2nd and 3rd+ calls


✅ When specific personas are on calls

Example: You might spot that early engagement from a particular role or persona leads to better win rates. For example, you sell a security solution. But you don't involve SecOps unless the buying group recommends it. But win rates are higher every time you involve them early.

Action: Sell the story on why that particular persona should be involved—how does the buyer get a better outcome?


✅ When more of your team is invited to calls

Example: You might spot that when you engage a similar persona on your side, those deals have better win rates. Like inviting an HR leader from your side if you sell to HR.

Action: Get better at looping in your internal team


✅ Win rates based on when SEs join calls

Example: You might find that engaging an SE earlier in your deals leads to a higher win rate. This one BLEW my mind. Very counterintuitive. Buyers love speaking with someone who really educate them.

Action: Bring SEs in earlier/later based on what the data shows you


✅ % of single-threaded deals

Pull patterns between the % of single-threaded deals and win rates. I bet you'll find low win rates on reps who are more single-threaded.

Action: Prioritize enablement for reps who find themselves single-threaded


✅ % of deals with access to power

Pull patterns between win rates and engagement with a VP+ stakeholder.

Action: Help those specific reps get access to power quicker in their deals


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This is the granularity that's needed to multi-thread better. Get specific with your sales motion and look at win rate correlation and stakeholder involvement.

Nail down:

- Who should be involved
- When they should get involved
- When to bring in internal resources

Then run your deals based on that data.

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You need to pivot to outbound and reduce reliance on marketing.
You need to move up-market to land larger logos.
You need AEs to excel at self-sourcing their own opportunities.
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