
You can't say cold email doesn't work for you if...
⛔️ You product pitch or list out features
⛔️ You put nothing about the buyer in your email
⛔️ You send a novel you couldn't pay your buyer to read
Cold email isn't dead, it's just changed.
There's no easy button. You can't spray and pray. And you can't rely on the sequence to do all the work for you.
Outbound Squad has trained 200+ sales teams in the last 5 years.
And the core problem behind low email reply rates?
The messaging.
There's nothing in the message that shows the buyer:
- You know their world
- You reached out on purpose
- You work with their peers
- You won't waste their time
Here's what it takes to build world-class messaging:
✅ 1/ Build a messaging team
Get no more than 10 of the best people together to build common messaging. This should include a few of the best AEs, marketing, customer success, sales leaders, product specialists, etc. And make sure to assign a single person to own messaging.
✅ 2/ Live workshop messaging by persona/vertical
Run live workshops to work out messaging together. At a minimum, messaging should be created for each specific persona. For enterprise, messaging should be created by persona AND industry.
A healthcare security leader speaks a different language than a SaaS security leader.
✅ 3/ Build a messaging matrix
This is what the end product should look like:
Personas → Priorities → Current Solutions → Problems/Impact → Desired Outcomes
Now you have something that can easily be repurposed into talk tracks and emails.
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This video shows a specific example of what a great messaging matrix looks like.
This exercise should be done at the org-level and will provide the foundation behind great emails, talk tracks, etc.
Marketing should NOT own sales messaging. Sales needs to own sales messaging. And everyone needs to collaborate together for this to work.
This video is a snippet from the cold email course going live next week with 30 Minutes to President's Club.
You'll find my very best stuff in this course. It's exactly what we've taught sales teams at Shopify, Gong, Zoom, Rippling, and much more.
Join the waitlist here to check it out: https://www.30mpc.com/course/cold-email-course
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